Cancellation & Refund Policy

At 3GREENFORCE, we understand that travel plans may occasionally change.

Whenever possible, our team will seek to accommodate amendments and provide appropriate assistance.

Cancellation Requests

Cancellation requests should be communicated as early as possible.

Refund eligibility may vary depending on the stage of the booking process and any commitments already assumed with transportation partners.

Changes to the Service

Requests involving changes to pick up times, destinations or operational details may require a revised quotation and remain subject to availability.

Refund Processing

Whenever a refund is applicable, it will be processed using the original payment method.

Processing times may vary according to the payment provider and the banking institution involved.

Non Refundable Situations

Services that have already been delivered or operational commitments that cannot be reversed may not be eligible for reimbursement.

Force Majeure

Events beyond the reasonable control of 3GREENFORCE or its transportation partners, including severe weather conditions, strikes, traffic disruptions or other exceptional circumstances, may affect the operation of the service.

Whenever possible, our team will seek the most suitable alternative and provide timely assistance.

Contact

For any questions regarding cancellations, changes or refunds, please contact our team directly.

We will always do our best to assist you and provide an appropriate solution.