CANCELLATION & REFUND POLICY

Last Updated: 17 June 2026

The transfer services provided by 3GREENFORCE are private, tailored and operationally prepared based on the information supplied by the client at the time of booking.

Customer Cancellations

• Cancellations made up to 48 hours prior to the scheduled service are eligible for a full refund.

• Cancellations made between 24 and 48 hours prior to the scheduled service are eligible for a 50% refund.

• Cancellations made less than 24 hours before the scheduled service are non refundable.

No Show

In the event of a no show at the agreed location and time, the service shall be deemed to have been performed and no refund shall be due.

Customer Delays

Delays exceeding 15 minutes without prior notice may result in additional charges, operational rescheduling or cancellation of the service.

Amendments to the Service

Changes requested after the booking has been confirmed may result in a revision of the original price, including but not limited to:

• route changes;

• additional stops;

• extraordinary waiting time;

• changes in the number of passengers;

• additional luggage;

• special equipment requirements.

Extraordinary Circumstances

3GREENFORCE reserves the right to make reasonable operational adjustments to the service in the event of force majeure, road restrictions, accidents, adverse weather conditions or other unforeseen circumstances beyond its control.

Refunds

Approved refunds shall be processed using the same payment method used for the original booking.

Processing times may vary depending on the client's bank or payment provider.